Shipping policy
Lead Time
- All standard items are handmade to order by our team of Amish builders with a current lead time of 3-5 weeks.
- Orders ship from Lancaster, PA, and arrive within 3-5 days of the date they are shipped. Some exclusions may apply for delivery addresses in remote areas.
- Items marked as "Quick Ship" ship the next business day.
Free Shipping
Standard orders currently ship 100% free. Upgrades may be available for a fee depending on the delivery location. Free shipping exists for a limited time.
Standard Freight & Ground Shipping
- Freight Shipments: For large furniture orders, we offer curbside delivery. The driver will unload the item at the end of your driveway or the nearest accessible curbside area. Available throughout the continental United States.
- Ground/Parcel Shipments: Smaller items are shipped via standard carriers (e.g., FedEx, UPS) and delivered directly to your address without requiring a signature. Available throughout the continental United States.
Split Shipments & Lead Times
- Your order may arrive in multiple packages on different days.
- If your order contains a mix of "Quick Ship" items and custom/made-to-order items, the entire shipping timeline will default to the product with the longest production time.
White Glove Delivery Service
Available as an upgrade within most of the contiguous United States. Contact us for pricing and availability.
This premium service includes:
- Full Service: Assembly, placement in your yard or patio, and removal of all trash and packing materials.
- Scheduling: You will be contacted to schedule a delivery window. You must schedule delivery within 10 days of this contact to avoid accruing daily carrier storage fees.

